PaddleSupport
We're a small Florida team. Reach out at support@paddleready.app and a human will reply within a few business days. Pro subscribers get a 24-hour weekday response.
Contact
- General support: support@paddleready.app
- Sponsorships / partnerships: sponsor@paddleready.app
- Privacy requests: privacy@paddleready.app
- Security disclosures: security@paddleready.app
- Legal / DMCA: legal@paddleready.app
- Abuse / illegal content reports: violations@paddleready.app
Common questions
Is PaddleReady free?
Yes. The conditions dashboard, launch map, hazard reports, and regulations are free with no account required. The free app is supported by non-personalized banner ads. PaddleReady Pro is an optional upgrade that adds Trip Check-In, offline cache, the 7-day extended forecast, and removes all ads.
Does PaddleReady tell me if it's safe to paddle?
No. PaddleReady provides condition information for reference. The Green / Yellow / Red badge is a derived score — it is not a safety determination and it is not a substitute for checking official NOAA forecasts and U.S. Coast Guard advisories. You are responsible for your own safety decisions.
Why aren't there tides where I live?
Tide predictions come from NOAA, which only covers U.S. coastal stations. Inland and international users will see "No nearby tide station" — this is expected.
Where do hazard reports come from?
Other paddlers. Hazards on the map are community-submitted and not independently verified by PaddleReady. Absence of a hazard marker does not mean an area is safe.
What is Trip Check-In?
A Pro reminder system: log a trip with a planned return time, and if you don't tap "I'm back safely" by that time, we email a reminder to a trip contact you've designated (and who has opted in via a one-time confirmation email). It is not a rescue service. Always also tell someone in person and carry a personal locator beacon (PLB) or VHF radio.
How do I delete my account?
In the app: Account → Settings → Delete my account. Or use the web form at paddleready.app/delete-account.
How do I report inappropriate content?
Use the in-app flag button on the comment, photo, or hazard, or email violations@paddleready.app. We review flagged content within 24 hours.
Status & release notes
App version history is shown in the App Store / Google Play listing.