Support

We're a small Florida team. Reach out at support@paddleready.app and a human — not a bot — will reply within a few business days.

Contact

Common questions

Is PaddleReady free?

Yes. The conditions dashboard, launch map, hazard reports, and regulations are free with no account required. The free app is supported by a single non-personalized banner ad on the Conditions and Launch Points screens — never on a safety screen. PaddleReady Pro is an optional upgrade that adds offline mode for the conditions you last loaded, the 7-day extended forecast, and removes all ads. Pro also unlocks conditions for any city or zip code (the free version covers your current GPS location). PaddleReady Pro costs $3.99/month or $29.99/year; the annual plan is the best value (Save ~37%) and includes a 7-day free trial.

Does PaddleReady tell me if it's safe to paddle?

No. PaddleReady provides condition information for reference. The Green / Yellow / Red badge is a derived score — it is not a safety determination and it is not a substitute for checking official NOAA forecasts and U.S. Coast Guard advisories. You are responsible for your own safety decisions.

Why aren't there tides where I live?

Tide predictions come from NOAA, which only covers U.S. coastal stations. Inland and international users will see "No nearby tide station" — this is expected.

Where do hazard reports come from?

Other paddlers. Hazards on the map are community-submitted and not independently verified by PaddleReady. Absence of a hazard marker does not mean an area is safe.

What is Trip Check-In?

Trip Check-In isn't available yet — it's a planned Pro feature currently going through a full beta of its overdue-alert email path. When it launches, you'll be able to log a trip with a planned return time and have us email one overdue alert to your designated trip contact if you don't check in. It will not be a rescue service — always also tell someone in person and carry a personal locator beacon (PLB) or VHF radio.

How do I delete my account?

In the app: About tab → Account Settings → Delete my account. Or use the web form at paddleready.app/delete-account.

How do I report inappropriate content?

Use the in-app flag button on the comment, photo, or hazard, or email violations@paddleready.app. We review flagged content within 24 hours.

Status & release notes

App version history is shown in the App Store / Google Play listing.